Studies show consumers prefer to still communicate directly with professionals. They get their questions asked in real time and leave with a better understanding of their decisions. It can deliver a higher conversion rate for brands because their consumers understand the value and difference from the competition. Our focus at The Highlander Group LLC is to represent our clients with well trained consultants to surpass the status quo giving real results for ourselves and our clients! Face-to-face interactions with consumers is a way of building trusted personal relationship and bringing value to any business.